![]() The moderators will tell you the same pathway to get your antivirus subscription canceled, once they reach your post, as they don't have access to the subscription systems. Again, you can make an online component to the account and link your rewards account to modify/cancel there or you can call 1-888-BestBuy. After entering it or pulling it up by number, they would have needed you to acknowledge this information is correct on your keypad to ensure there were no typos. In order to process *ANY* transaction with a subscription, Protection Plan, celluar contract, etc., this information *HAD* to have been entered. You mentioned you took the antivirus out for your Macbook at our Palm Desert location, they made your rewards account at that time if one did not exist prior. Others use it to track their purchases for warranty work and purchase dates. Rewards accounts are free, many casual shoppers don't realize they have one since it just shows on the receipt for the purchase/work performed. If you have a subscription, you have an account. I am just hoping that I will not have another payment taken out next year, especially since I have had no confirmation of an annual renewal or anything of the sort. If someone could assist me in this query I would be very grateful. This payment is not a direct debit coming out of my account so I cannot cancel it on my end without contacting the bank directly for fraud. CFMXHandbookPhone directory and type in Listing 23.10's code.I know that I paid a one off payment of £41.90 (again $48.93 in USD) on the 18th March 2020, however I have had no confirmation by email or other forms of communication that I would have an auto-renewal or another payment set up. set the maximum number of characters a user can type into a text field. I originally had the Webroot security installed for my 2014 MacBook Air (the laptop stopped working on August 2020 so I have been unable to access anything on it) which I bought in the Best Buy in Palm Desert. ![]() The man who I talked to on the online chat notified me that I have no BestBuy account, which I know that I do not as the payments for Webroot have previously only been a one time occurrence, never subscription based. I have had a payment taken out of my account of £36.04 (I am based in the UK, so it was $48.93 in USD) on the 21st February 2021. I also directly contacted Webroot regarding this issue however they advised I speak to BestBuy directly. ![]() I have been in contact with your online live chat who advised I speak to someone directly, however because I am based in the UK I have to try the forums or email rather than on the phone.
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